Our refund policies vary based on subscription type, add-on packages, regional laws, and account status. After submitting your refund request, we will manually review your order and send the review results or request additional information via email within 48 hours.
Please note that credits purchased on HappyAI are non-refundable. Once credits are added to your account, they cannot be converted back to cash or refunded.
All credit purchases are final. We recommend carefully reviewing the credit package details before making a purchase.
Credits can be used for accessing our AI models and services. Unused credits will remain in your account until they are consumed.
Please check your email, including spam folders, to avoid missing any important communications. Follow the instructions in the email carefully. We will be unable to process your refund if you do not complete the follow-up steps within the timeframe specified in the email.
To request a refund, please send an email to happyai@zohomail.com with your order details. The email should include your account information, order number, and any relevant payment details.